Verizon website screwed up ??

Join DateAug 2004LocationWestern WisconsinPosts164PhoneDroid XCarrierVerizon (formerly Alltel)Feedback Score0


(wireless internet service,internet service providers,internet service,wireless service providers,verizon wireless internet,verizon internet,broadband internet providers,wireless broadband providers,broadband internet,broadband wireless)

Just wondering if anyone else is having any issues - trying to upgrade my phone (indicates an upgrade is available at a discount on one of my lines), and it keeps coming back with full retail (no contract) prices.
It wasn't doing this the other day - just started the past day or so.
Oh - one more thing - tried to use the online chat (which says is supposed to be available until 2 AM EST), but it just says "OFFLINE" and won't allow me to connect.

Join DateDec 2003Posts1,078PhonesMoto Maxx VeDroid Incredible 2LG VersaCarrierVerizonFeedback Score0

Reboot
Sent from my ADR6350 using HowardForums

Join DateAug 2004LocationWestern WisconsinPosts164PhoneDroid XCarrierVerizon (formerly Alltel)Feedback Score0

Reboot
Sent from my ADR6350 using HowardForums
Hope you're not serious. Tried from both IE and Chrome and both are showing the same results.
EDIT: Finally got it to work. "Re-selected" the dropdown for 2-year contract pricing and all the prices dropped appropriately.
Seems they made a recent change to the site in the past few days or something (I'm noticing some minor functionality changes).

Join DateJun 2003Posts584PhoneHTC ThunderboltCarrierVerizon WirelessFeedback Score0

Seems they made a recent change to the site in the past few days or something (I'm noticing some minor functionality changes).They made a few changes... One change I noticed is within MyVerizon when you view your plan... The layout of the plan, features, discounts, etc. has changed.

Join DateAug 2001LocationRedwood Valley,Northwestern California(97-)/Pocatello,Idaho(90-97)/Covina,SoCal Born&Raised(71-90)Posts21,348CarriersVerizon;U.S. Cellular(in-market roaming w/VZ)Feedback Score0

I had some issues yesterday with it in Google Chrome, but Internet Explorer was fine.

Join DateAug 2007LocationBoston, MAPosts420PhoneHTC Droid IncredibleCarrierVerizonFeedback Score0

I had some issues yesterday with it in Google Chrome, but Internet Explorer was fine.There are 2 or 3 websites that I use with IE because they get goofy in Firefox, VZW is one of them.

Join DateDec 2003Posts1,078PhonesMoto Maxx VeDroid Incredible 2LG VersaCarrierVerizonFeedback Score0

Hope you're not serious. Tried from both IE and Chrome and both are showing the same results.
EDIT: Finally got it to work. "Re-selected" the dropdown for 2-year contract pricing and all the prices dropped appropriately.
Seems they made a recent change to the site in the past few days or something (I'm noticing some minor functionality changes).
I am dead serious. Many times I've seen issues on a website and it gets fixed by either closing the browser or just plain rebooting.
I know it seems idiotic, but it works. Obviously we see from another thread, this is a VZW website issue now.

Join DateJun 2003Posts584PhoneHTC ThunderboltCarrierVerizon WirelessFeedback Score0

I am dead serious. Many times I've seen issues on a website and it gets fixed by either closing the browser or just plain rebooting.
I know it seems idiotic, but it works. Obviously we see from another thread, this is a VZW website issue now.
Yesterday, I was routed to 'http://www.verizonwireless.com/backbutton.html' when trying to access the VZW site or a bookmarked link within the site. Closing the browser and re-opening it would temporarily fix the problem.

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